Help Center
Getting Started with Hems
Hems is your intelligent platform for finding and listing properties. Here's how to get started:
- •Create your free account to access all features
- •Set up your search preferences or create your first listing
- •Let our intelligent matching system connect you with the right opportunities
Finding Your Home
Our Homesearch feature uses intelligent matching to help you find properties that truly fit your needs.
Smart Search: Define your criteria including location, price range, size, and amenities. Our system learns your preferences over time.
Personalized Matches: Get notified when properties matching your criteria become available. No more endless scrolling through irrelevant listings.
Save & Compare: Save your favorite properties and compare them side-by-side to make the best decision.
For Landlords & Agents
The Provider Pool connects property owners and agents with qualified tenants and buyers efficiently.
Join the Provider Pool: Get access to a network of verified professionals and pre-qualified searchers looking for properties like yours.
List Your Property: Create detailed listings with photos, descriptions, and requirements. Pay only when you successfully find a tenant or buyer.
Smart Matching: Our system automatically matches your listings with suitable candidates based on their profiles and preferences.
Common Questions
How do I start searching for a property?
Simply create an account and click on 'Find Home' to set up your search criteria. You'll start receiving matches immediately.
Is there a cost to use Hems?
Searching for properties is completely free. For landlords and agents, we charge a success-based fee only when you find a tenant or buyer.
How does the matching system work?
Our intelligent algorithm considers location, price, size, amenities, and personal preferences to match searchers with suitable properties. The more you use Hems, the better the matches become.
Still Need Help?
If you couldn't find what you're looking for, our support team is here to help.
support@hems-app.com